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Terms & conditions

Last updated: October 2026

These Terms & Conditions govern your access to and use of the Vlasy website and the digital marketing services we provide. By using our website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.

Our Services

We provide digital marketing services, including but not limited to web design and development, social media marketing, email marketing, and search engine optimisation (SEO). The specific scope, deliverables, timelines and fees for any project will be set out in a separate proposal, statement of work or agreement. If that agreement conflicts with these terms, the agreement takes precedence.

We may update, improve or discontinue parts of our website or service offering from time to time.

Your Responsibilities

You agree to provide accurate information, timely feedback and any materials we reasonably need to deliver our services. You confirm that you have the right to share any content, logos, images or data you provide to us, and that its use will not infringe the rights of others.

Intellectual Property

The content on this website, including text, graphics, logos and designs, belongs to Vlasy or its licensors and is protected by intellectual property laws. You may not copy, reproduce or distribute it without our prior written permission.

Ownership of work created for you as part of a project, and any licence to use it, will be set out in your project agreement. Unless agreed otherwise, ownership of final deliverables transfers to you once all fees for that work have been paid in full. We may retain the right to display completed work in our portfolio unless you ask us not to.

Payment and Fees

Fees and payment terms are set out in your proposal or project agreement. We may pause or stop work if payments are overdue. Fees are non-refundable except where stated in your agreement or where a refund is required by applicable law.

Third-Party Services

Our work may rely on third-party platforms and tools, such as hosting providers, social media networks and advertising platforms. We are not responsible for the availability, performance or policy changes of those third parties, and your use of them is subject to their own terms.

Disclaimer

While we work hard to deliver great results, marketing outcomes such as search rankings, traffic, engagement or sales depend on many factors outside our control, and we cannot guarantee specific results. Our website and its content are provided "as is" for general information only.

Limitation of Liability

To the fullest extent permitted by applicable law, Vlasy will not be liable for any indirect, incidental, special or consequential damages, or for any loss of profits, revenue, data or business opportunity, arising from your use of our website or services. Where liability cannot be excluded, our total liability for any claim relating to a project is limited to the fees you paid us for that project.

Indemnification

You agree to indemnify and hold Vlasy harmless from any claims, losses or damages arising from your breach of these terms, your violation of any law, or any content or materials you provide to us.

Termination

Either party may end a working relationship by giving written notice, subject to any notice period or other terms set out in your project agreement. You remain responsible for fees for work completed up to the date of termination.

Governing Law and Disputes

These terms are governed by the laws of the jurisdiction in which Vlasy is established, without regard to conflict-of-law rules. If a dispute arises, we will first try to resolve it informally and in good faith. If it cannot be resolved that way, it may be brought before the courts or another dispute resolution body with proper jurisdiction. Nothing in these terms limits any rights you may have under mandatory consumer protection laws where you live.

General

If any part of these terms is found to be unenforceable, the remaining parts will continue to apply. Our failure to enforce any provision is not a waiver of our right to do so later.

Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will revise the "Last updated" date above. Continued use of our website or services after changes are posted means you accept the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please get in touch through our contact form.

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